For Non-Emergency Patient Transport Providers
For private hire chauffeur companies
For Special Educational Needs Transport Operators
For parcel delivery courier companies
Rail Replacement solution for Rail operators
Taxi Management System for managing multiple operators
How Freedom® logistics software helps you
We facilitate mobility. Whether you are transporting goods or people, Freedom can help to run your business operations. Freedom is the most feature-rich and flexible logistics software solution on the market. With unrivalled functionality and features, enabling you to plan, manage and deliver the entire booking process for the mobility market. Whether you provide Non-Emergency Patient Transport, are a SEND transport provider, offer a Rail Replacement service or are a courier company or an executive travel provider, Freedom® could be the perfect software solution for you. Want to know how Freedom can help you? Find out more below:
Our development, project management and consultancy team have wide-ranging industry knowledge and expertise to realise your business goals.
Freedom is powering the UK’s leading logistics companies, providing a dependable, feature-rich software platform to deliver the needs of your business. It enables companies to manage the full booking process for clients. Our software is developed in the UK by our dedicated software team, who have expert knowledge and experience in software development and many years of experience within the industry. Our agile approach allows us to deliver unrivalled client and customer services.
Making a booking or creating a quote is easy with Freedom®
Entering a booking, delivery, pick-up or quote takes seconds to complete in Freedom. All information is backed by real-time updates, providing you and your customers with a full view of the booking process.
Selecting a customer account will automatically default to the correct tariff, contact name, pickup address and method of payment. Individual accounts can be configured to require a password or reference before a booking can be completed.
A quoted price can be calculated at any time during job entry and once a job has been entered, you can select to have it repeated at regular intervals or make it available for quick re-use later.
- Quick set-up reducing the time it takes to process booking information.
- Assign scheduled flight information at the click of a button that updates real-time as flight data changes.
- Reduce costs and increase customer satisfaction with our integrated E-commerce delivery solution.
- Process credit card payments at the point of booking through Freedom.
Freedom® is an intelligent dispatch system that helps you manage your resources, saving you time and money
Whether you control a fleet of executive travel vehicles or schedule collection or delivery of parcels, our software system allocates work based on a multitude of options, including, driver, account, tariff, time of day, fleet load and capacity.
- Allocate resources via Freedom and work schedules.
- Fully-configurable Driver app for iOS and Android devices.
- Customisable screen layouts providing all the data you require, either in single or multiple views for ease of access.
- Automatically allocate work to your own fleet or agents with Freedom® Hub-based rules.
- Integrate with other Freedom customers, to offer or receive work to maximise revenue.
Save hours of planning time with Freedom®
Optimise route-planning and resource allocation with Freedom. The drag-and-drop functionality makes it simple to allocate work to drivers and vehicles. Integration with Google Maps allows easy viewing of street-level mapping with zoom function, ensuring you know the location of all your resources in real-time.
- Calculate the best route for every booking to save your drivers time, giving you driving time, distance and directions.
- Real time view of your resources, including vehicles with satellite tracking.
- Complete visual view showing vehicle position, speed, direction of travel and job status.
- Historical data and reporting.
Improve your business through mobility and connectivity
Whether you are an executive travel provider, courier or transport company, Freedom Online and Freedom.Mobile Driver App offers your clients the ability to make new bookings, manage existing ones and update their account profile – all from a desktop PC, tablet or mobile phone device.
- Integrate your website directly into Freedom Online.
- Create and allocate loyalty and rewards schemes to client accounts, helping unlock their potential.
- Customers can produce their own bespoke reports for management reporting.
- Customise and brand your Freedom Online and Freedom.Mobile App to meet your client’s needs.
Increase efficiency and levels of customer service
Freedom® makes pricing and invoicing quick, easy and efficient, allowing you to concentrate on providing exceptional customer service. Whether individual, SME, corporate or public sector clients.
- Pricing models to suit your business needs.
- Customisable invoicing and reconciliation.
- Integrated Level 3 credit card payments.
- Configurable driver pay models.
- Automated payment and invoice processes to reduce administration time.
Complete visibility and control of your business information, when you need it
Freedom® has a business intelligence dashboard, called Freedom Insight that provides you with a unique and powerful tool, showing complete visibility of the information you need in real-time. Quickly view customisable reports, providing you with the knowledge to make informed business decisions at the right time.
- Web browser-based access to data and information in real-time.
- Full graphical view for ease of viewing with drill-down options to filter the information.
- Identify trends and issues allowing immediate remediation.
- Track your business KPIs and targets.
First-class service support direct from our UK-based Service Delivery team
Catalina’s UK-based Service Delivery team is here to help you when you need us. As a Freedom® customer, you will receive regular communications about new functionality, features and benefits.
- Expert knowledge provided to you by our experienced Service Delivery team.
- Remote support allows us to solve queries quickly and effectively.
- On-site assistance is also available when required.
We have developed a wide range of interfaces to various third-party services. These include industry-leading identity data intelligence, the world’s largest network of air travel data and the key consolidation platforms and booking distribution networks.
We have key relationships with other companies within the logistics industry that can provide our customers with access to a number of unique products and services providing a direct advantage when aligned or integrated with Freedom. To find out more information about our partners’ solutions, click on the logos.