Need help with Freedom?
A self ticketing system that is a flexible, collaborative solution built for rapid service delivery, allowing us to resolve issues faster. Available on any device, giving you full access and visibility from anywhere, at any time.
Reporting a bug
The system isn’t behaving as documented. Click here to enter a ticket to report any system bugs.
Service Failure
A key part of the system isn’t working (SMS / Tracking / Mobile etc.)
Speak to a consultant.
Need help with your system / business rules and processes.
New Development request
Is there something that you need, that Freedom doesnt currently do?
Suggestions for Product Development
Had a great idea! Help shape the future of Freedom.
Out of Hours Support
24/7 support for business critical issues only. Please refer to your customer support agreement for details.